One of the best ways you can illustrate to a potential employer that you have the skills and qualifications needed is to create a “T-letter”. This can be integrated into your cover letter and in the summary section of your resume.
Here is an example:
| YOU REQUIRE | I OFFER |
| Ability to coordinate and oversee the work of subordinates. | Experience in supervising 20 account managers ensuring staff efficiency as a Client Service Director |
| Ability to strategically plan, develop and implement programs and operations toward achievement of team’s mission, goals, and objectives. | Experience developing and implementing client programs that ensure their orders are delivered accurately and on-time as a Client Service Director. |
| The analytical skills to perform needs assessments, evaluate current programs, and initiate changes or adjustments to current systems and improve operations. | Success in having introduced a customer tracking system streamlining the order fulfillment process and vastly shortening delivery times. |
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